PAN Card Services
Help your customers apply for a new PAN, correct details, reprint a lost card, or download an instant e-PAN — right from your shop. One of the highest-margin services in the Sarthi network, with no extra hardware needed.
Overview
The PAN (Permanent Account Number) is India's most-used financial identifier — required for bank accounts, tax filing, property purchase, mutual fund investment and significant purchases. Sarthi connects agents to both NSDL Protean and UTIITSL, the two government-authorized PAN agencies, enabling new applications, corrections for name/address/DOB, reprints, NRI applications and instant e-PAN downloads.
What you can offer
Form 49A / 49AA – New PAN Card
Fresh applications for Indian citizens (49A) or NRIs/foreign citizens (49AA), with physical delivery in 10–15 working days.
Correction – PAN Update/Correction
Corrects errors in name, father's name, DOB, photograph or signature.
Reprint & Reissue
Duplicate copies for lost or damaged cards with the same PAN number.
Instant e-PAN via Aadhaar
Digitally-signed e-PAN in under 10 minutes using just the customer's Aadhaar.
How it works
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1
Pick Service
Select new PAN, correction, reprint or instant e-PAN in the app.
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2
Fill the Form
Enter name, DOB, parents' names, address and contact details.
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3
Capture Photo & Sign
Click a passport-style photo and digital signature, or attach scanned copies.
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4
Upload Documents
Attach ID, address and DOB proofs with auto-validation.
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5
Submit & Earn
Pay the government fee from wallet, provide the acknowledgment slip and earn commission.
Key benefits
- ✓ Among the highest commission slabs on the Sarthi network
- ✓ No additional hardware required
- ✓ Universal customer demand across India
- ✓ Ability to charge service fees legitimately
- ✓ Establishes you as the local documentation expert
- ✓ Cross-selling with DMT, recharge and BBPS
Frequently asked questions
How long does PAN delivery take?
Physical cards typically require 10 to 15 working days after submission. Instant e-PAN through Aadhaar processes in under 10 minutes; a regular e-PAN takes 2–3 working days.
What is the difference between NSDL Protean and UTIITSL?
Both are government-authorized agencies with essentially identical functionality; the choice depends on availability, processing speed and pricing differences.
What is instant e-PAN?
A free Income Tax Department service for Aadhaar holders that generates a digitally-signed PAN PDF in under 10 minutes. It is legally equivalent to a physical PAN but provides only the PDF, not a printed card.
What documents does the customer need?
Identity proof (any one): Aadhaar, Voter ID, Passport, Driving License, Photo Ration Card or Government/PSU ID. Address proof (any one): Aadhaar, Passport, Voter ID, utility bills, bank statement, Driving License or property tax receipt. Date-of-birth proof (any one): Aadhaar, birth certificate, Class 10th marksheet, Passport, Driving License or pension payment order. Plus two passport-size photos, the customer's signature, an active mobile number and a valid email.
What if the customer documents have mismatches?
Cross-check name spelling, DOB and address across all three document categories before submission. Mismatches cause rejection and require resubmission with corrected proofs.
What happens if an application gets rejected?
The app displays the exact rejection reasons; corrected resubmissions typically proceed without additional government fees within the allowed window.
Can NRIs or foreign citizens apply?
Yes, using Form 49AA instead of 49A, with higher government fees (approximately ₹1,017) and different document requirements including passport and foreign address proof.
Do I need a separate PAN agent license?
No — agents operate under Sarthi's authorized agency tie-ups with NSDL Protean and UTIITSL. Activation is a single dashboard switch after onboarding.